How can I redeem my coupon?
If you possess a valid coupon, please enter its number into the “Enter voucher code” box which appears after the "I have a voucher" Checkbox in shopping cart has been
selected. Your price reduction will be shown as soon as you have entered
all of the data required. It is not possible to redeem a coupon on a order
that has already been processed.
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Can I order on account and be invoiced?
Placing an order and wanting to pay it by invoice is possible. Please contact our Sales Team: Tel.: +49 (0) 271 338893-10 or Email: sales@vistrax.de Government offices, local authorities, town and municipal services, schools, universities, recognized ...
How secure is the ordering process?
The whole ordering process is protected via a secure SSL connection. This allows important information such as credit card numbers, addresses etc. to be transferred to the recipient via the internet in an encoded form. Further information regarding ...
How do I get an invoice?
An invoice will be sent to you via email as a PDF document by our shop-system and can also be viewed in the customer area of the vistrax shop website.
How is payment processed?
Payment processing is handled by our e-commerce shop-system (https://shop.vistrax.com/en/). Information on payment processing can be found here: hhttps://shop.vistrax.com/en/shipping-and-terms-of-payment
How can I get price offer?
Customer service at vistrax shop (https://shop.vistrax.com/en/) will be glad to send you an offer on request. To request an offer, fill the shopping cart in the shop with the desired items and click on the "Request offer" button.