How can I get price offer?
Customer service at vistrax shop (
https://shop.vistrax.com/en/) will be glad to send
you an offer on request. To request an offer, fill the shopping cart in the shop with the desired items and click on the "Request offer" button.
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Can I order on account and be invoiced?
Placing an order and wanting to pay it by invoice is possible. Please contact our Sales Team: Tel.: +49 (0) 271 338893-10 or Email: sales@vistrax.de Government offices, local authorities, town and municipal services, schools, universities, recognized ...
How can I redeem my coupon?
If you possess a valid coupon, please enter its number into the “Enter voucher code” box which appears after the "I have a voucher" Checkbox in shopping cart has been selected. Your price reduction will be shown as soon as you have entered all of the ...
How do I get an invoice?
An invoice will be sent to you via email as a PDF document by our shop-system and can also be viewed in the customer area of the vistrax shop website.
How secure is the ordering process?
The whole ordering process is protected via a secure SSL connection. This allows important information such as credit card numbers, addresses etc. to be transferred to the recipient via the internet in an encoded form. Further information regarding ...
Why do I not get an image when I capture with a camera?
It may happen that a camera does not deliver an image even if it has been configured correctly and is apparently activated by vistrax for the purpose of image acquisition. The latter may be indicated by an LED lighting up. The absence of an image ...